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Any order with chocolate items will be charged for cool shipping. Please have someone available at your delivery location (or deliver to an office) so your package does not sit outside.
Even with ice packs we cannot cover melted candy but they will increase your protection. Don’t forget that we cannot refund you for melted candy so be careful on what candy you choose.
Mrs. Call’s Candy Co. takes customer satisfaction very seriously. If our candy does not live up to your expectations or is damaged during shipping you can return your item for an exchange or refund. Please contact our sales team to receive instructions on returning your purchase.
Shipping is non-refundable*